 |
| Order Form (pdf, 57.3kb) |
Help Center Index
Placing an order on our site is fast and convenient. Use Quick or Advanced Search to find the parts you need. Add them to your shopping cart and when you are ready to complete your order click "Checkout".
You'll be asked for billing and shipping information. If you've purchased on our website before, most of the information will be filled in already.
After you submit your order, you'll receive an order confirmation notice at your e-mail address. You can visit the Order Status/History page to check the status of your order at any time.
Below are questions you may have about ordering:
Building My Order
How do I place an order on mcmelectronics.com?
How do I add an item to my cart?
How do I delete an item from my cart?
How do I tell if inventory is available for a part?
What is a product lead time?
What does it mean when a part is back-ordered?
Are all of MCM's parts available online?
What is a special order item?
What is a handling fee?
Viewing My Order
How do I view my order?
Completing My Order
What type of order confirmation will I receive?
Checking my Order Status/History
Where's my order?
I don't see orders I placed by telephone or fax.
Saving My Cart
Can I save my shopping cart and complete my order later?
How do I buy the items in my saved carts again?
How long will my saved carts be stored?
How do I delete a saved cart?
Why do I need to log in to save my cart?
Why do I need to register to save my cart?
Adding Line Notes
Can I add notes to items in my shopping cart?
Where will my order notes appear?
How do I place an order on mcmelectronics.com?
Placing an order on mcmelectronics.com is easy. Follow these steps:
- Search for the items you need. When you found the product you need, add it to your shopping cart using the "Add to Cart" button.
- In the shopping cart, click "Checkout" when you're done shopping.
- Complete the required information in the Checkout section.
- Place your order by clicking "Submit Order" on the Review Order page.
Back to top
How do I add an item to my cart?
If you have found the item in search results, check the tick box and click the "Add to cart" icon. If you're viewing a part detail page, enter the quantity in the buy field and click the "Add to cart" icon. You'll see the item placed in your cart.
Back to top
How do I delete an item from my cart?
In the shopping cart, check the box next to the item you want to delete and click "Delete".
Back to top
How do I tell if inventory is available for a part?
Search for the part you're interested in. In the search results, the Stock on Hand column displays the amount currently in stock.
Back to top
What is a product lead time?
We don't stock certain products because of size or infrequent demand. For these products, we will show the typical manufacturer lead time if we do not have the supplier inventory listed.
Back to top
What does it mean when a part is back-ordered?
Occasionally, demand for certain electronic parts is so great that industry-wide shortages emerge and we are temporarily unable to keep them in inventory. In that situation, we will advise you of expected waiting time for delivery and offer substitute or similar items as an alternative.
Back to top
Are all of your products available online?
Our online database stores information for the most popular electronic products. In addition to the products listed in our online database, we have access to millions of more products from over 300 manufacturers. If you can't find the product you need on our site, call 1-800-543-4330. We can find the product you need.
Back to top
What is a special order item?
A special order item is an item not found in the catalog. We'll do our best to locate the item as a service to you. Special order items may be subject to minimum quantities and/or special handling charges. Shipment will be made as quickly as deliveries are received from our suppliers. Special order items are sold on a non-cancelable, non-returnable basis. Prices are subject to change without notice.
Back to top
What is the handling fee?
A handling fee of $2.99 will be applied to all orders. A handling fee of $3.99 will be applied to all USPS orders. For on-line orders, the handling fee is included in the shipping costs.
Back to top
How do I view my order?
You can view your order by clicking the shopping cart icon, which is found on the top right of every page of the website.
Back to top
What type of order confirmation will I receive?
We will send an order confirmation to the e-mail address you provided us. The order confirmation will contain the order number and a list of the parts you purchased along with prices and quantities. If you are placing an orders without registering, you must include an e-mail to receive a confirmation.
Back to top
Where's my order?
You can find information on orders you've placed on the website in the Order Status/History page. If you need information on an order that isn't shown, please call 1-877-626-3532.
Back to top
I don't see orders I placed by telephone or fax.
Order history only displays orders placed on mcmelectronics.com if you have regsitered and placed at least one order via the web. Once an order is placed through our website, all your future orders will be visible in your order history, regardless of the how you placed the order.
Back to top
Can I save my shopping cart and complete my order later?
Yes. In the shopping cart, you can save your cart by clicking "Save Shopping Cart". You'll be asked to name and save your cart. The next time you log in, your cart will be available in "My Account".
Back to top
How do I buy the items in my saved cart again?
Go to My Account and access "Saved Shopping Carts". Find the cart that contains the items you want. Check the "Add to current shopping cart" field next to the cart and click "Update". The items will be copied into your current shopping cart.
Back to top
How long will my saved carts be stored?
We'll store your saved carts indefinitely.br>
Back to top
How do I delete a saved cart?
In the List of Saved Shopping Carts, click on "Delete".
Back to top
Why do I need to log in to save my cart?
We need to link your cart to your username so that you can retrieve your cart later.
Back to top
Why do I need to register to save my cart?
We need some basic information about you to save your cart. Once you are registered we can associate your account to any saved carts.
Back to top
Where will my order notes appear?
Order notes will not appear anywhere on your order unless you specify.
Back to top
|
|